Wednesday, April 04, 2007

Right-sizing


"We're not down-sizing, we're right-sizing...." is the tune that Essent might whistle while they whittle staff away. But what is the right size? Obviously more, if the hospital is running closer to capacity. We aren't, and their solution is lay-offs. Which impacts care...which increases complaints...which decreases utilization...which leads to more lay-offs! It's a vicious cycle, more like a death-spiral. We'll know they're really hurting when they start laying off more people from corporate....


But, what would a better solution be? Obviously, getting people into beds here, rather than Dallas, Tyler, Texarkana, etc. Offering additional services, demonstrating changes in outcomes, perks, and advertising. And, getting the staff on board...the only thing the staff wants to do at this point is jump ship....


But, all that takes more, not less, staff. And to attract experienced personnel to this location, you either have to pay them a premium, or make it more attractive to them: Perks, Pay, Praise, and Pride. Currently, the count to the plus side is zero.


So, we either have a company with policies that takes healthcare for the Paris area down the drain,...or they get their act together and become more pro-active, rather than reactive. Their choice, our future....

2 comments:

Anonymous said...

amen!
this situation is like a man who buys a succesful resturant that has made a profit for many years; the new owner has a price increase on meat , and decides to order poorer quality ingredients to make up for the drop in profits; his business (guess what ?)goes down;he then fires a few waiters and stops offering as large a menu;the business falls off more ;you know how this story ends.One can only sit by and watch these essent clowns play the same game.The answer stupid ,is to offer HIGHER QUALITY products and advertise.Increased volume will take care of your problem and everybody wins.But this takes an owner who is in it for the long term and is dedicated to the community,sadly we dont have either.

Anonymous said...

Pain, pity, poverty, and perpetual servitude are our current lot. Plus we are pissed. Thanks, Frank.

Not a problem, keep 'em coming...frank