I checked the new CEO's website, and if he implements all of his seven points, he's going to be following Andy's route, with an escort.
Patient first? When has Essent aspired to that??? Heck, one of the CEOs (can't remember which one...so many preceded ....) said they didn't really need Paris behind them.
The Golden Rule for Customers? From the description, he's been through "The Customer." Well, the employees are also the customers of the hospital, and a call to the Better Business Bureau on their behalf would be in order for this place.
Manditory fun. All the skipped raises put us in a great mood. Paste a smile on your kisser, or your keester is going to hit the bricks.
People are a hospital’s most important asset! We've been shedding assets for three years, now. LCDs are heading up the list of personnel replacements.
Employees need to take risk and challenge the status quo! Like that's going to happen...people even get fired for contributing to the blog. Suggestion boxes, anyone????
Practice Scottish spending! Actually, I agree. But, there needs to be a willingness and ability to pull out the wallet when it's necessary. Essent hasn't been terribly willing...and possibly not able....
I left this for last: Always try to exceed...expectations! I really think the blog has....